ShieldVolt Privacy Policy

Last updated: March 2026

1. Data Controller

ShieldVolt Oy, registered in Finland (Business ID: FI-XXXXXXX), with its principal office at Tekniikantie 14, 02150 Espoo, Finland, is the data controller responsible for your personal data as described in this Privacy Policy.

2. Information We Collect

We collect personal data that you voluntarily provide when you:

• Submit an inquiry or quotation request through our website forms
• Register for a product demo or training event
• Subscribe to our newsletter or technical bulletins
• Contact us by email, phone, or through our website

This data may include: name, company name, job title, business email address, phone number, country, product interest, and any additional information you provide in message fields.

3. How We Use Your Data

We process your personal data for the following purposes:

• Responding to your inquiries and providing requested quotations
• Delivering product information, technical documentation, and service updates
• Scheduling product demonstrations and training sessions
• Improving our website and services based on usage analytics
• Complying with legal obligations

4. Legal Basis for Processing

We process your data based on: (a) your consent, which you may withdraw at any time; (b) the performance of a contract or pre-contractual measures; (c) our legitimate business interests in responding to inquiries and improving our services; and (d) compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share your data with:

• ShieldVolt regional subsidiaries (Asia-Pacific, Americas) for local follow-up
• Authorized distribution partners when you request local support
• Service providers who process data on our behalf (CRM systems, email platforms)
• Legal authorities when required by applicable law

6. International Data Transfers

Your data may be transferred to ShieldVolt offices or service providers outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, typically no longer than 36 months from your last interaction with us, unless a longer retention period is required by law or a legitimate business need.

8. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request erasure of your data (right to be forgotten)
• Restrict or object to certain processing activities
• Request data portability in a machine-readable format
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

9. Cookies

Our website uses cookies and similar technologies for functionality, analytics, and performance purposes. You can manage your cookie preferences through your browser settings. Essential cookies required for website operation cannot be disabled.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include TLS encryption for data in transit, access controls, and regular security assessments.

11. Contact

For privacy-related inquiries or to exercise your data protection rights, contact:
Data Protection Officer
ShieldVolt Oy
Tekniikantie 14, 02150 Espoo, Finland
Email: [email protected]